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This policy explains exactly what information 7detbd collects when you use your account, how that information is stored, and the choices available to you at any time. Access to our platform and the rights described here depend on your local law and eligible region.
When you open an account with 7detbd, we collect the details you provide during registration — your name, contact information and the payment method you choose to use. If you transact through Nagad, Rocket or Upay, our system records the transaction reference, amount and timestamp linked to your account wallet. We do not store your mobile wallet PIN or full credentials; those remain with the wallet provider. We collect device session data — browser type, screen resolution and session duration — to keep your account secure and to detect unusual access patterns. This data is held only for as long as it serves a clear account-management or legal-compliance purpose. Once that purpose ends, we remove or anonymise it. We do not sell your personal data to advertising networks. Where we share data with third-party processors — for example, payment verification services — those processors are bound by data-handling agreements consistent with this policy. Your rights under this policy are available regardless of which supported payment rail you use, and any data-related request can be raised through our support channel at any time.
Transaction references tied to your account wallet
Payment timestamps stored for account records
Wallet transfer references linked to your session log
Device and browser session details retained only while your account is active
This policy covers data we collect and process directly through your 7detbd account. It does not extend to third-party websites, payment providers' own platforms or any external service you access through a link on our pages. Scope depends on the nature of your account activity and your eligible region under local law.
Data collected when you log in, update your profile or change account settings is fully within this policy's scope. We control how it is stored and who can access it.
Payment references from Nagad, Rocket and Upay transfers are recorded in your account history. We hold the reference data; the wallet provider holds its own records under its own policy.
Pages you browse within 7detbd are logged as session data for security purposes. This does not include game outcomes or real-money prize results from studio providers.
Any service outside 7detbd — including wallet apps, external links or partner tools — operates under its own privacy terms. Our policy does not govern their data handling.
You have clear, actionable options when it comes to the data we hold on your account. Reviewing your records is straightforward — log into your account and open the transaction history section to see payment references, session dates and account changes. If any detail looks incorrect — a name spelling, contact address or linked wallet reference — you can update most fields directly from your account settings page. For fields that require identity verification to change, submit a request through our support channel and we will walk you through the steps shown there. If you want to understand what specific data we hold, or if you want to request its removal, contact us directly. We aim to respond to data queries within a reasonable time; the current response window is shown in your account dashboard after you submit a request. Eligibility to exercise these rights may depend on your local law and region.
Log in and open the transaction history section. Payment references from Nagad, Rocket or Upay sessions are listed there with timestamps and amounts.
Most profile fields are editable directly in account settings. For verified fields, raise a correction request through the support channel and follow the steps shown.
If you want to know exactly what we hold on your account, contact us through the support route. We will confirm what data exists and how long it is retained.
You can request account closure and data removal through support. Eligibility depends on local law; we will explain any legal hold that prevents immediate deletion.
Any question about how we handle your data — from reviewing records to requesting changes — can be directed to our support team. We offer three contact paths; choose the one that fits your situation. All data-related requests are logged and tracked so you can follow their status from your account dashboard.
Start a live chat session from your account page for straightforward data or policy questions. Available during active support hours shown in your account dashboard.
Send a detailed data request by email for more complex queries — account closure, full data export or correction of verified identity fields. Response time is shown after you submit.
The Help Centre inside your account lists step-by-step paths for common policy actions: updating contact details, reviewing Nagad or Rocket transaction records and submitting removal requests.
Data protection at 7detbd is built around four consistent practices: limited collection, defined retention, controlled access and a clear contact path for any question you raise. We do not gather data beyond what your account activity generates, and we do not keep it beyond its useful period. Each of these practices is reflected in the items below, and our support team can explain any of them in more detail on request.
We use session cookies to keep your account active while you browse. These expire when you close the session. We do not use cookies to serve targeted advertising outside our platform.
Access to your account data is restricted to authenticated sessions only. Unusual login patterns trigger an account review; the outcome is shown in your account notification centre.
We retain account and transaction records for the period required by applicable compliance obligations. After that period, records are removed or anonymised. The current retention window is visible in your account settings.
When this policy changes in a way that affects your rights, we notify you through your registered contact detail before the change takes effect. You can review the updated version at any time from the policy page.
These are the questions we hear most often about how we handle account data, what rights you have and how to act on them. If your question is not covered here, the support routes listed above are the right place to take it.
We collect the registration details you provide — name, contact address and your chosen payment method reference. If you use Nagad, Rocket or Upay, we record the transaction reference and timestamp. We do not collect your wallet PIN or full credentials.
Yes. Log into your account and open the transaction history and account settings sections — most data is visible there. For a full data summary, submit a request through the support channel and we will compile it for you.
Most profile fields can be edited directly in your account settings page. If a field requires identity verification to change — such as your registered name — raise a correction request through live chat or email support and follow the steps provided.
We share data only with processors necessary for account operation — for example, payment verification for Nagad or Rocket transactions. Those processors are bound by data-handling agreements. We do not sell your data to advertising networks.
Retention periods depend on applicable compliance obligations in your region. After the required period, records are removed or anonymised. The current retention window applicable to your account is shown in account settings after login.
Contact us through the email support route or live chat. We will confirm what data is held, explain any legal hold that prevents immediate deletion, and process the request within the response window shown in your account dashboard. Eligibility depends on local law.