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This page sets out how 7detbd handles account eligibility, user rights, and policy scope — all of which depend on your local law and the region from which you access the platform. Read through each section before you proceed, and contact our support team if anything needs clarification.
Access to 7detbd and its services — including account registration, wallet transactions through Nagad, Rocket, and Upay, and participation in any game category — is conditional on your local laws and the eligible regions we serve at any given time. We do not make blanket claims about lawful access; it is your responsibility to confirm that using this platform is permitted under the laws that apply to you. Where access is available, we hold your account data and transaction records in accordance with the policy described on this page. We collect only what is necessary to operate your account: your registration details, session activity, and payment references linked to your Nagad, Rocket, or Upay wallet or bank transfer. We do not sell this data to third parties for marketing purposes. Our policy applies to the 7detbd platform as a whole, including the web interface and any linked account tools. Content supplied by game studios — such as JDB, Habanero, Pragmatic Play, and Bigtime Gaming — is governed by those studios' own terms where their environments are accessed. We outline that boundary clearly in the Scope section below. If you believe any part of our policy has not been applied correctly to your account, the support routes on this page are the right place to start.
Transactions via Nagad are recorded under your account and fall within this policy's data scope.
Rocket payment references are held as account transaction records subject to the retention terms here.
Upay wallet activity linked to your account is treated as account data under this policy.
Bank transfer records associated with your account are retained in line with applicable requirements.
Not every element of your 7detbd experience is governed by this single policy document. Understanding what is and is not covered helps you know where to direct a question. Account-level matters — your registration details, wallet records, and session history — sit squarely within this policy. Third-party content and external services have their own terms, and we flag those clearly below.
Registration, login, account verification, and session controls are all covered by this policy. Eligibility still depends on your local law and the regions we serve.
Deposits and withdrawals processed through Nagad, Rocket, Upay, or bank transfer are within scope. The payment provider's own terms also apply to the transfer itself.
Game titles available in the lobby — including those from JDB, Habanero, Pragmatic Play, and Bigtime Gaming — are covered for access and account-record purposes. Game mechanics and RTP data are governed by the studio or provider.
External links, payment processors, and studio environments that open outside the 7detbd interface operate under their own policies. We are not responsible for those separate terms.
You have clear, actionable options when it comes to your account data and how this policy is applied to you. After logging in, your account dashboard shows the current state of your registration details, transaction history, and session activity — that is always your first stop before raising a formal request. If something looks incorrect, you can update standard profile fields directly from the account settings page; the fields and any verification steps required are shown there. For changes that go beyond what the dashboard allows — such as a correction to identity records or a question about how your data has been used — our support team handles those requests directly. We aim to acknowledge policy-related requests within a reasonable timeframe and will tell you what we need from you to process the request. Your right to ask a question about this policy does not depend on your account status; you can raise a query before or after you have completed registration.
Log in and open the account dashboard. Transaction history, session logs, and registration details are shown there in their current state.
Update standard profile fields from account settings. Fields that require identity verification will show the required steps inline.
Use the support routes on this page to submit a question about how your data is held or how this policy applies to your account.
Where a change cannot be made from the dashboard, contact support with the relevant account reference and a description of the correction needed.
When you have a policy-related question — about your account data, a transaction record linked to Nagad or Rocket, or how eligibility applies to your region — these are the routes to use. Each channel is monitored and will route your query to the right team.
Open the chat widget from any page while logged in. For policy questions, select the account or legal category from the topic menu so your query reaches the correct team.
Send policy and data-related requests to the support address shown on the Contact page. Include your account reference so the team can locate your records without delay.
The Help Centre in your account dashboard has a dedicated policy and rights section. Submit a request there and track the status from the same page.
We handle account and policy matters through verifiable processes — not abstract commitments. Here is what you can check or act on directly.
Account data — including Nagad, Rocket, and Upay transaction references — is retained for the period required by applicable rules. The basis for retention and your right to query it are described in the full policy text available from your account.
We use session cookies to keep your account active and to remember your preferences across visits. You can review and adjust cookie settings from the browser controls on your device; this does not affect your account records.
Account access is protected by the login credentials you set. If you believe your account has been accessed without your permission, use the live chat or email route above to flag it immediately; we will act on security reports as a priority.
If you want to request a change to how your data is handled — or if you disagree with how this policy has been applied — contact support with your account reference. The current policy version is always the one shown on this page.
These are the questions we get most often about account rights, data handling, and how this policy applies to accounts in Bangladesh.
Access and the applicability of this policy depend on your local law and whether your region is currently served. We do not confirm lawful access on your behalf. Review the policy and consult local legal advice if you are unsure whether use of the platform is permitted where you are.
We hold your registration details, session activity, and payment references — including records linked to Nagad, Rocket, Upay, or bank transfer. Log in and open the account dashboard to see the current state of your records. Raise a support request if you believe something is incorrect.
Standard profile fields can be updated from account settings after login. For corrections that go beyond what the dashboard allows, contact support with your account reference and details of the change needed. We will tell you what steps are required and what verification is needed.
Use the live chat, email support, or the Help Centre request form — all described in the Contact Routes section above. Select the policy or account category when submitting so your query is directed to the right team. Include your account reference to speed up the process.
Game titles in the lobby from JDB, Habanero, Pragmatic Play, and Bigtime Gaming are within scope for account-record and access purposes. The studios' own terms govern game mechanics and any data processed within their environments. We are not responsible for policies outside the 7detbd interface.
The version of this policy shown on this page is always the current one. We do not operate a fixed update schedule; changes are made when required. If a change materially affects your account, we will notify you through the contact method registered to your account before it takes effect.